Resources

FAQ

Subscriptions & team

Yes. With bulk upload and team features you create consistent portraits even for hundreds of employees. Each person gets their own private account.

Right in the pricing boxes. You simply increase the quantity. Quantity one is your own subscription, every extra one is a subscription you distribute to your team. It all runs on a single invoice.

Yes. You can mix, for example a few Starter and a few Pro in the same purchase. Each person gets exactly the plan you assign them, and you pay one shared invoice.

Under My subscriptions you invite the person by email and choose the plan. They receive an invitation and then their own private account with monthly credits.

You have two ways. Either click the link in the invitation email. Or, if you already have a snaptosuit account, accept the invitation right in your dashboard under Pending invitations. After that your monthly credits are ready to use.

No. Whoever pays for the subscription only manages billing. Your photos stay fully private and are visible only to you. Every account is separate.

Yes. You can invite any email address, regardless of company or domain. That way you can also sponsor freelancers or partners, for example.

Yes. Under My subscriptions you cancel each subscription individually. You can keep some seats and end others, exactly as you like. You never have to cancel the whole package at once.

Yes. Subscriptions can be cancelled monthly, with no minimum term. After cancellation nothing renews and no new charges occur.

No, there is no partial refund for the current period. You can still use the time you already paid for in full, and after that nothing more is charged.

The credits already added and your images stay in your account. You just will not receive new monthly credits through that subscription anymore. If you want to continue, you can start your own subscription anytime.

You buy a new, larger subscription and assign it to the person. Then you cancel the smaller one they had before. This keeps handling simple and clear.

Yes. When the subscription someone else pays for you is ended, you receive an email. The credits you already got and your images stay with you.

The subscription and payment are managed by the person or company that pays. Your account, your selfies and your portraits are managed only by you. The two areas are cleanly separated.

Yes. You can switch your own subscription to a larger or smaller plan anytime. The change runs right through the pricing boxes, with no detour.

Still have questions?

Our team is happy to help you personally.

Get in touch