Last updated: 5 July 2026
Terms of Service
These Terms of Service ("Terms") govern the use of the snaptosuit service by companies, legal entities and organisations (B2B) as well as by consumers (B2C); all of the foregoing are referred to below as the "customer". By registering an account, or at the latest by using the service, you accept these Terms. Last updated: 5 July 2026.
1. Scope
These Terms apply to all contracts for the use of the service, regardless of whether the customer acts as a company, legal entity or organisation (B2B) or as a consumer (B2C). Deviating, conflicting or supplementary terms of the customer apply only if we have expressly accepted them in writing; our mere knowledge of them or performance without objection does not constitute acceptance. Mandatory provisions for the protection of consumers remain reserved and take precedence over these Terms only to the extent that they cannot be validly waived; in all other respects these Terms remain fully applicable.
2. Conclusion of contract and authority
The contract is concluded upon registration of the account and our acceptance thereof; acceptance may also occur by activating access. Where the customer acts for a company or organisation, that entity is the contracting party; the registering individual warrants their authority to represent it and shall be personally liable if such authority is lacking. Consumers must be of legal age and have full legal capacity and conclude the contract in their own name. We are entitled to refuse a registration or order without stating reasons.
3. Service
We provide an online service that generates professional portraits from uploaded selfies using artificial intelligence. The service is provided "as is" and "as available". There is no entitlement to specific image quality, specific results, specific processing time or the avoidance of AI-typical artefacts. We reserve the right to adapt, replace or discontinue the service, individual functions or underlying technologies at any time without prior notice, insofar as this is reasonable for the customer. Vis-à-vis consumers, warranty claims are excluded to the maximum extent permitted by law; liability for fraudulently concealed defects remains reserved.
4. Prices, allowances and payment
The applicable prices and scope of services result from the plan displayed in the dashboard; unless stated otherwise, they include any value added tax that may be due. Subscriptions are billed monthly in advance. A generation consumes one allowance credit. Unused credits do not expire; they remain in your balance and carry over to subsequent periods. The monthly subscription credits are added to the existing balance. No cash payout of the balance and no refunds are issued for consumed credits, for subscription periods already paid or upon suspension of the account for cause. Payments are handled by an external payment service provider, whose terms apply in addition. In the event of payment default we are entitled to suspend access immediately and to charge a reasonable handling fee as well as default interest pursuant to the Swiss Code of Obligations.
5. Immediate performance; no right of withdrawal
The service is a digital service supplied immediately. The customer expressly requests that we begin performance immediately upon conclusion of the contract. Under Swiss law there is no statutory right of withdrawal or return for contracts of this type concluded by distance or online means. To the extent that a consumer is nevertheless entitled to a statutory right of withdrawal, the consumer acknowledges and expressly agrees that this right lapses upon commencement of performance.
6. Price adjustments
We may adjust prices and the scope of services with 30 days' notice. Existing customers will be informed by email to the address on file. If the customer rejects the adjustment, they may terminate the contract within the notice period with effect from the end of the current billing period. Without an objection or upon continued use of the service after the adjustment takes effect, the adjustment shall be deemed accepted.
7. Customer obligations and warranties
The customer warrants and guarantees: (a) they hold all rights and explicit consents required for processing in respect of the persons depicted in uploaded images, including consent to automated processing and to transfer to providers based in the United States; (b) the uploaded content does not infringe any third-party copyrights, personality rights, trademark rights or other protective rights, nor any statutory provisions; (c) they do not use the service for unlawful, deceptive or harmful purposes, in particular not to create so-called "deepfakes" without the consent of the person depicted, to create pornographic or sexually suggestive content, for harassment or defamation, or to create images of minors. Violations entitle us to suspend the account immediately for cause without reimbursement of any payments already made.
8. Indemnification
The customer shall indemnify us, our auxiliaries and processors against any third-party claims (including reasonable legal defence costs, official fines and damages) arising from a violation of the obligations under Section 7 or from the customer's use of the generated images. This indemnification obligation survives termination of the contract.
9. Image rights
The customer retains all rights in the uploaded original images. We grant the customer a non-exclusive, worldwide, perpetual and transferable right of use to the portraits generated by the service for business and private purposes, to the extent permitted by applicable law. We reserve the right to use anonymised aggregates (in particular statistical analyses, technical parameters, non-identifying metadata) without restriction to improve the service.
10. Limitation of liability
We are liable only for damages resulting from wilful misconduct and gross negligence. Liability for slight negligence is excluded to the maximum extent permitted by law. Our total liability towards the customer per incident and in aggregate per contract year is limited to the net fees actually collected in the preceding twelve months. Excluded in particular is liability for lost profits, indirect and consequential damages, data loss and reputational damage. Liability for outages, defects or acts of our upstream suppliers and processors is excluded. Mandatory statutory liability, in particular for personal injury, under product liability law and for fraudulently concealed defects, remains unaffected by the foregoing limitations.
11. Availability
We aim for high availability of the service but do not owe any specific availability, response time or accessibility (no service-level agreement). Maintenance work, outages of external providers (in particular AI model providers, payment service providers, cloud providers) and force majeure events (pandemics, official orders, cyberattacks, network outages) release us from the obligation to perform without giving rise to any claims by the customer.
12. Term and termination
Subscriptions run monthly and renew automatically for one further period unless cancelled before the end of the current billing period via the dashboard or the payment portal. Cancellation is possible at any time without stating reasons with effect from the end of the current billing period. We may terminate the contract with 30 days' notice with effect from the end of a billing period and for cause (in particular violation of Section 7) at any time without notice.
13. Changes to these Terms
We are entitled to amend these Terms at any time. We will notify the customer of material changes in an appropriate manner – for example by email to the address on file or by notice within the account or dashboard – stating when they take effect. If the customer continues to use the service after the changes take effect, or does not object within the reasonable period communicated, the amended Terms shall be deemed accepted. Vis-à-vis consumers, we announce changes before they take effect with reasonable advance notice and point out the significance of remaining silent; if the consumer objects, we are entitled to terminate the contract with effect from the end of the current billing period. Mandatory consumer protection provisions remain reserved.
14. Assignment
We are entitled to transfer individual or all rights and obligations under this contract to third parties without the customer's consent, in particular in connection with a corporate transaction. Any transfer of the contract or of individual rights and obligations by the customer requires our prior written consent.
15. Data protection
The processing of personal data is governed by the separate Privacy Policy, which forms an integral part of these Terms.
16. Final provisions
Should any provision of these Terms be invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by an economically equivalent, valid provision. No verbal side agreements exist. Amendments and supplements require text form. The provider and contracting party is snaptosuit, Michael Luu, Alte Landstrasse 3, 8302 Kloten, Switzerland; contact: team@snaptosuit.ch. This contract and any disputes arising out of or in connection with it shall be governed exclusively by substantive Swiss law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG) and conflict-of-laws rules. The exclusive place of jurisdiction is the registered seat of the provider in Switzerland. Vis-à-vis consumers, the mandatory statutory places of jurisdiction apply; mandatory consumer protection provisions of their country of residence remain reserved.
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